Política de Privacidade
Welcome to the online platform of Estúdio Prisma. This Privacy Policy describes how we collect, use, and protect information when you use our site and services related to sound and video recording, mixing, mastering, video production, post-production, voice-over recording, music production, sound design for film/TV, and green screen studio rental.
Information We Collect
We collect information to provide and improve our services. The types of information we collect include:
Information You Provide to Us: We collect information that you voluntarily provide when you use our service, such as when you fill out forms on our site, communicate with us, or engage our services. This may include your name, company name, project details, technical specifications, and any other information you choose to share.
Information We Collect Automatically: When you access or use our site, we may automatically collect certain information about your device and usage, such as your IP address, browser type, operating system, referring URLs, pages viewed, and access times. We may use cookies and similar technologies to collect this information.
How We Use Your Information
We use the information we collect for various purposes, including:
To Provide and Maintain Our Services: Using your information to deliver the services you request, manage your projects, and fulfill our contractual obligations.
To Communicate with You: Responding to your inquiries, sending you updates about your projects, and providing customer support.
To Improve Our Service: Understanding how our site and services are used to analyze performance, troubleshoot issues, and enhance the user experience.
To Process Transactions: Handling payments and related administrative tasks if applicable to the services you engage.
For Legal and Compliance Purposes: Meeting legal obligations, enforcing our terms and conditions, and protecting our rights and interests.
Data Sharing
We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:
With Service Providers: We may share information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services. These providers are obligated to protect your information and use it only for the purposes for which it was shared.
For Legal Reasons: We may disclose information if required to do so by law, in response to a court order, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
In Connection with Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Security
We implement technical and organizational measures designed to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your information is no longer needed for these purposes, we will securely delete or anonymize it.
Your Rights
Depending on your location and applicable data protection laws, you may have certain rights regarding your information, including:
The right to access the information we hold about you.
The right to request correction of inaccurate or incomplete information.
The right to request deletion of your information.
The right to object to the processing of your information.
The right to request restriction of processing your information.
The right to data portability.
The right to withdraw consent where processing is based on consent.
To exercise these rights, please contact us using the physical address provided below. We may need to verify your identity before responding to your request.
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to collect and track information about your use of our site. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
International Users
Our online platform is operated from Brazil. If you are accessing our service from outside Brazil, please be aware that your information may be transferred to, stored, and processed in Brazil where our servers are located and our central database is operated. By using our service, you consent to this transfer, storage, and processing of your information in Brazil. We take steps to ensure that your information is treated securely and in accordance with this privacy policy, and where applicable, comply with legal requirements for data transfer.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, you may contact us in writing at:
Estúdio Prisma
Rua Frei Caneca, 569
São Paulo, São Paulo
01307-001
Brazil